Your Partner in Productivity: Ongoing Service & Training

For over half a century, Star Automation has been more than just a manufacturer; we are your dedicated partner in automation. From our industry-leading injection molding robots to our unwavering support, we are committed to maximizing your productivity and ensuring your long-term success

The Star Automation Advantage: A Partnership for the Future

When you choose Star Automation, you gain more than world-class equipment—you gain a team dedicated to your operation's efficiency, safety, and growth. Our partnership begins with the sale and extends throughout the entire lifecycle of your equipment.

We build this partnership on three core pillars:

• Seamless Implementation & Onsite Training
• Proactive & Responsive Ongoing Support
• Empowering Your Team Through Continuous Learning

Seamless Implementation & Onsite Training

A smooth start is critical for rapid ROI. Our support begins the moment your system is delivered.

• Expert-Led Installation: Our experienced engineers and technicians oversee a step-by-step implementation, ensuring your new robot or conveyor is perfectly integrated into your workflow.
• Hands-On, Onsite Training: We believe in empowering your team. We provide comprehensive, hands-on training at your facility, tailored to your specific processes. Your operators will gain the confidence to run the equipment safely and efficiently from day one.
• Mastering the Simple Controls: Our intuitive control panels are designed for ease of use. Our training ensures your team can fully leverage their simplicity to execute complex tasks with precision.

Proactive & Responsive Ongoing Support

Our relationship doesn't end after installation. We stand by our products with a customer support team that is unrivaled in the industry.

• Dedicated Technical Support: Have a question or encounter an issue? Our expert support team is just a call or click away, providing clear, actionable solutions to minimize downtime.
• Comprehensive Maintenance & Repair Services: From scheduled preventative maintenance to urgent repairs, our technicians have the expertise and genuine Star Automation parts to keep your systems running at peak performance.
• Minimize Downtime, Maximize Uptime: Our responsive service network is designed with one goal: to get your production line back online quickly and reliably.

Empowering Your Team Through Continuous Learning

As technology evolves, so should your team's skills. Star Automation offers ongoing training opportunities to ensure you continue to get the most from your investment.

• Advanced Operation Sessions: Unlock the full potential of your equipment with training on advanced features and programming techniques.
• Troubleshooting Workshops: Equip your maintenance staff with the skills to diagnose and resolve common issues, further enhancing your operational independence.
• Flexible Training Formats: We offer a variety of training solutions, from refresher courses at your facility to dedicated sessions at our training centers, to meet your evolving needs.

Ready to Optimize Your Operation?

Investing in Star Automation robotics is an investment in unparalleled quality, efficiency, and a partnership you can count on. Let us help you protect and optimize that investment for years to come.

Contact Star Automation today to schedule a service visit, discuss a custom training plan for your team, or simply learn more about our ongoing support programs.